Hyper local. Hyper national.

Where we serve across Canada

Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.

Explore our coverage

Local service pages across Canada

Hover, focus, or tap a city marker to see how we support organizations in that market.

Canada-wide service coverage

Select any marker to open its local IT services page.

77 city pages

How coverage works, region by region

Ontario and the GTA

Head office coverage. Same-day on-site engineers and a 15-minute response target for critical issues.

Ontario

Quebec and Atlantic Canada

Remote support and monitoring in English and French, with scheduled on-site visits for branch offices.

Quebec, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador

Prairies and the North

Time-zone aware help desk hours so western and northern sites are covered through their own business day.

Manitoba, Saskatchewan, Alberta, Northwest Territories, Nunavut, Yukon

British Columbia and the West Coast

Pacific-hours support with the same monitoring, patching and security baseline as head office.

British Columbia

City pages by province and territory

77 Canadian cities, including every provincial and territorial capital. Each page covers local services, response targets and answers for that city.

Capitals covered: Toronto, Quebec City, Victoria, Edmonton, Winnipeg, Regina, Halifax, Fredericton, St. John's, Charlottetown, Yellowknife, Iqaluit, Whitehorse, Ottawa.

Hyper local. Hyper national.

Managed IT support across Canada, coast to coast.

Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.

13

Provinces and territories

Remote support, monitoring and security coverage anywhere in Canada.

24/7

Monitoring, every time zone

Alerting and response follow your sites, not our office hours.

1

Service desk and invoice

Multi-site businesses get one team, one stack and one bill.

Ontario and the GTA

Head office coverage. Same-day on-site engineers and a 15-minute response target for critical issues.

Quebec and Atlantic Canada

Remote support and monitoring in English and French, with scheduled on-site visits for branch offices.

Prairies and the North

Time-zone aware help desk hours so western and northern sites are covered through their own business day.

British Columbia and the West Coast

Pacific-hours support with the same monitoring, patching and security baseline as head office.

Major Canadian cities and every provincial and territorial capital

Remote support, 24/7 monitoring and security coverage in these cities, with on-site work coordinated through vetted local field technicians outside Ontario. Every city below has its own local IT support page.

Capitals covered: Toronto, Quebec City, Victoria, Edmonton, Winnipeg, Regina, Halifax, Fredericton, St. John's, Charlottetown, Yellowknife, Iqaluit, Whitehorse, Ottawa.

Browse every Canadian city page

One standard everywhere

The same patch baseline, endpoint protection, backup policy and reporting on every site, so a branch is never the weak link.

Canadian data residency

Microsoft 365 and backup workloads default to the Canada Central and Canada East regions, which keeps privacy and audit reviews simple.

On-site when it matters

Named engineers on site across Ontario, and vetted local field technicians dispatched for hardware work in other provinces.

Bilingual service desk

English and French support for teams with Quebec and Atlantic Canada locations.

Testimonials

Don't just take our word for it.

  • We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
    Canadian Business MachinesFull service designer and precision metal fabricator.
  • Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
    Hamilton Family Health TeamOntario's largest Family Health Team with over 150 doctors
  • Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
    CICCCollege of Immigration and Citizenship Consultants

Technology partners we build on

Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.

  • Microsoft technology partner logo
  • Cisco technology partner logo
  • Fortinet technology partner logo
  • Barracuda technology partner logo
  • Dell Technologies technology partner logo
  • HP technology partner logo
  • Hewlett Packard Enterprise technology partner logo
  • Lenovo technology partner logo
  • VMware technology partner logo
  • Google technology partner logo
  • Eaton technology partner logo
  • 3CX technology partner logo