Do you provide on-site IT support in London?
Yes. Typically 90 to 110 minutes via the 403 and 401, so on-site work is scheduled in advance. Remote fixes start within minutes for anything that does not need hands on hardware.
Southwestern Ontario
London businesses get fully managed IT support, ransomware defence, and cloud migration with predictable per-user pricing.

London is the business centre of Southwestern Ontario. From Burlington, our engineers schedule visits along the 403 and 401 to downtown London, Innovation Park near the 401, the Exeter Road and Veterans Memorial Parkway industrial areas, the Wonderland Road corridor and the offices around Western University and Masonville.
London's economy leans on healthcare and life sciences, insurance and financial services, advanced manufacturing, food processing and education. Healthcare and insurance clients need privacy-focused security, audited access and dependable recovery; manufacturers need networks and ERP systems that keep production moving. Because of the distance, London environments are designed for remote management, with 24/7 monitoring, cloud services and spare hardware on site, so scheduled visits focus on planned upgrades rather than emergencies.
Our London coverage also extends to St. Thomas, Strathroy, Woodstock, Ingersoll. The sectors we support most often here are healthcare and insurance, manufacturing, education services. Most London engagements start with a security gap assessment before any tooling changes.
For manufacturing teams around Innovation Park and Highway 401, onboarding begins with an audit of the systems that matter most to that kind of business, then a written plan. Every visit to Downtown London or Wonderland Road corridor is logged against the same ticket history your named engineer reviews before arriving.
Typically 90 to 110 minutes via the 403 and 401, so on-site work is scheduled in advance.
Most London engagements start with a security gap assessment before any tooling changes.
Also serving St. Thomas, Strathroy, Woodstock, Ingersoll.
Typically 90 to 110 minutes via the 403 and 401, so on-site work is scheduled in advance. Critical tickets still get a 15-minute remote response target.
See national coverageThe services London clients in healthcare and insurance and manufacturing ask for most, delivered by the same service desk and security stack.
Proactive monitoring, unlimited help desk, patching, security, backups and strategy for Canadian businesses, run from Burlington, Ontario.
PIPEDA, PHIPA, PCI DSS, HIPAA, and SOC 2 readiness with a GRC framework built for Ontario businesses.
Managed detection and response, 24/7 SOC monitoring, phishing defence, and identity protection for Ontario businesses.
Restorable backups, defined recovery objectives, cloud failover, and a continuity plan your team can follow.
Licensing, migration, tenant security, and day-to-day management across Microsoft 365, Azure, and Dynamics 365.
Network design, server and storage solutions, structured projects, migrations, and ongoing infrastructure management.
Yes. Typically 90 to 110 minutes via the 403 and 401, so on-site work is scheduled in advance. Remote fixes start within minutes for anything that does not need hands on hardware.
Plans run $40 to $309 per user per month. London healthcare and insurance clients on fully managed plans usually land between $130 and $250, and a free audit produces a fixed quote.
Yes. On-site visits to London are scheduled in advance, and our service desk resolves most issues remotely within minutes.
Yes. We provide privacy-focused security, audited access controls and tested backups for London healthcare and insurance organizations.
We stage spare equipment on site where it makes sense and dispatch an engineer for critical outages that cannot be fixed remotely.
More answers are in our Canadian IT answer hub, or score your setup with the free IT health check.
Send us a note and a named Canadian engineer replies within one business day with next steps and a firm price. Prefer to talk now? Call 1-800-759-0786.
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Testimonials
We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.
