A technology foundation that stops holding you back.

Yes. We handle structured cabling, network and Wi-Fi design, firewall and internet provisioning, and the physical move of servers and workstations, with a project manager coordinating vendors and timelines.

It depends on application requirements, bandwidth, and the total cost over five years. We model both, including licensing and connectivity, and give you the numbers before recommending either path.

Yes. We design, deploy, monitor, patch, and support firewalls, managed switches, and enterprise Wi-Fi, including segmentation for guest, staff, IoT, and operational technology networks.

Yes. We handle site-to-site VPN and SD-WAN, industrial Wi-Fi coverage for warehouses and plant floors, redundant internet with automatic failover, and network segmentation that keeps production equipment away from office traffic.

Monitoring alerts our NOC before most users notice. We diagnose remotely first, coordinate directly with your ISP, and dispatch on-site in the Halton, Hamilton, Niagara, and GTA West corridor when hardware needs hands.

Yes. Every managed network has current diagrams, IP and VLAN schemes, firmware and warranty records, and configuration backups. Documentation belongs to you and is handed over if we ever part ways.

Yes, 24/7/365. Our Network Operations Centre monitors client networks, endpoints, servers, and cloud workloads around the clock from Burlington, Ontario. Critical alerts trigger automated remediation where possible and everything else routes to on-call engineers. Average critical-alert response time is under 15 minutes, including outside business hours.

Yes, full support for Windows, macOS, and Linux. Standard help-desk coverage includes Windows 10 and 11, current macOS releases, and Linux server distributions such as Ubuntu LTS, RHEL, and Debian. Mobile device management covers iOS and Android. Microsoft 365 and Google Workspace are both supported, and there is no Mac surcharge: every endpoint is priced the same.

Default RTO is 4 hours for critical systems and 24 hours for non-critical systems. Faster objectives of 1 hour or 15 minutes are available for clients requiring tighter continuity, typically healthcare, financial, and manufacturing operations. Faster RTO requires hot-standby infrastructure and is priced separately from standard managed services.

Yes. We support convergence of operational technology such as PLCs, SCADA, and line monitoring with traditional IT including ERP, Microsoft 365, and file servers. Practical scope covers segmented network design, secure remote access to OT, monitoring agents compatible with industrial environments, and incident response that respects production-line uptime. GreenMantra Technologies is a representative client.

Yes. Manufacturing clients with 24/7 production lines get on-call engineering coverage matched to production calendars, change-management windows that respect line schedules, and incident-response prioritization for shop-floor-impacting issues. Standard SLAs adjust to recognize that a non-business-hours incident on a 24/7 line is still production critical.

Yes. Industrial cybersecurity is a specialized subset of our security practice: network segmentation between IT and OT, vendor-isolated remote access with tooling such as Claroty and Tenable.ot, monitoring that does not disrupt control systems, and incident-response runbooks built around production-line uptime.