Co-Managed IT Services

Is your IT team overwhelmed and needing support?

Outsource IT Computing - co-managed IT services
Your internal IT team is essential, but they can't do it all. When daily tasks consume all their time, strategic projects that drive your business forward get put on hold. If these challenges resonate, a co-managed IT partnership can provide the targeted support and specialized skills you need to succeed.
  • Is your IT team overwhelmed with daily tasks, hindering strategic projects?
  • Are you lacking specialized skills for advanced cybersecurity or cloud technologies?
  • Do you struggle with 24/7 monitoring and after-hours emergency response?
  • Do you need to improve IT efficiency and crisis response without losing control?
The Best of Both Worlds

Your team, amplified
by our expertise.

We achieve seamless integration through a clear, collaborative process designed to empower your IT operations from day one.
Co-Managed IT is a flexible partnership where our experts work alongside your existing IT staff. Choose which functions to keep in-house and which to delegate to us. In just 3 steps, we'll take your technology from a risky situation into a secure environment you can trust:
1. Learn roles and define custom support plan.
2. Integrate & augment our tools and processes with yours.
3. Ongoing collaboration and review for a better workplace.

How we augment your team.

Our co-managed partnership is designed to fill gaps and boost your team's efficiency. We provide the supplemental IT support you need to turn your IT department into a powerhouse for growth.

24/7/365 Monitoring & Alerting

With OITC's 24/7/365 monitoring and alerting, your business-critical systems are under constant, vigilant watch by our expert team. This proactive oversight frees your internal IT staff from the burden of constant alert fatigue and ensures comprehensive after-hours coverage, meaning potential issues are identified and addressed long before they escalate. Your team can then redirect their valuable time and expertise towards innovation and strategic projects, confident that the foundational IT health is continuously maintained.

Access to Specialized IT Experts

Gain immediate access to our deep bench of highly certified IT professionals, without the significant overhead and challenge of in-house recruitment. Our specialists bring advanced expertise in critical areas like cutting-edge cybersecurity, complex cloud architectures, and robust data management. This partnership allows your existing team to effortlessly scale their capabilities, tackle complex projects, and leverage high-level insights, transforming a potential skills gap into a strategic competitive advantage.

Enhanced Crisis & Incident Response

When unexpected outages or security breaches occur, every minute counts. Outsource IT provides enhanced crisis and incident response, leveraging the added experience and substantial manpower of our expert team to accelerate recovery and minimize disruption. We work seamlessly alongside your internal IT, offering rapid diagnosis, decisive action, and comprehensive remediation, ensuring your business continuity is protected and your operational impact is kept to an absolute minimum.

Increased IT Efficiency & Strategic Focus

Unburden your internal IT team from the relentless demands of routine maintenance, patching, and everyday user support tickets. By delegating these essential yet time-consuming tasks to our team, your in-house experts are empowered to shift their focus entirely to high-value, strategic initiatives crucial for your business's growth and innovation.

Access to Enterprise-Class Tools

Accessing cutting-edge IT management tools typically requires significant capital expense and ongoing maintenance. With Outsource IT, you seamlessly leverage our substantial investment in advanced, enterprise-class ticketing, monitoring, and security platforms without any upfront costs or operational burdens. These powerful tools provide enhanced efficiency, deeper insights into your IT landscape, and robust protection, immediately elevating your operational capabilities and cybersecurity posture to an elite level.
TESTIMONIALS

Don’t just take our word for it.

“We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.”
Canadian Busines Machines
Full service designer and precision metal fabricator.
"Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider."
Hamilton Family Health Team
Ontario’s largest Family Health Team with over 150 doctors
"Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC."
CICC
College of Immigration and Citizenship Consultants

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