Production downtime
A network, server, or ERP outage stops the line and the cost accumulates by the minute, not by the day.
Industry expertise
Build a smarter future with IT for manufacturing and construction success.
Manufacturing & Construction IT inBurlington, Oakville, Hamilton, Mississauga, Toronto, Brampton, Vaughan, Markham, Ontario
Outsource IT delivers expert IT support, strategic consulting, and modern technology (cloud, IoT, ERP support) tailored for Ontario's manufacturing plants and construction projects, backed by 15+ years of sector expertise.
Stay competitive by leveraging new technology. We help you automate, innovate, and adapt with cost-effective, scalable IT environments designed for speed, precision, and efficiency.
PIPEDACyber insurance requirementsCustomer supply-chain security audits
Is your technology keeping pace with the plant floor and the job site?
These are the issues manufacturing & construction organizations bring to us most often. Each one needs a partner with sector experience, not generic IT support.
ERP and MES complexity
Supporting and integrating production, scheduling, and quality systems that were never designed to talk to each other.
OT and IoT security
Connected machinery, sensors, and legacy controllers that sit on the same network as your office computers.
Job-site and multi-plant connectivity
Reliable, secure connectivity for trailers, remote sites, warehouses, and second and third locations.
Aging infrastructure
Windows systems and switches long past end of life, kept alive because replacing them feels risky.
Lean internal teams
One overloaded internal resource carrying everything from printers to plant systems with no backup.
The IT solution for your operations
Services matched to manufacturing & construction
Plant-floor uptime, ERP support, cloud, and OT security for Ontario manufacturers and construction firms.
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Why manufacturing & construction organizations choose Outsource IT
- Real plant-floor experience, not just office IT applied to a factory.
- Segmentation and monitoring designed around OT and legacy equipment you cannot simply replace.
- Rapid on-site response across Halton, Hamilton, Niagara, and the GTA.
- Procurement leverage with Dell, HP, Lenovo, Cisco, and Fortinet for ruggedized and standard hardware.
- Continuity planning that assumes production cannot wait for a rebuild.
Questions we get asked
6 answers covering security, compliance, pricing, and response times for manufacturing & construction.
Yes. We support convergence of operational technology such as PLCs, SCADA, and line monitoring with traditional IT including ERP, Microsoft 365, and file servers. Practical scope covers segmented network design, secure remote access to OT, monitoring agents compatible with industrial environments, and incident response that respects production-line uptime. GreenMantra Technologies is a representative client.
Microsoft Dynamics Business Central, NetSuite, Epicor, SYSPRO, Genius ERP, and SAP Business One are the ERPs most common in our client base. On the shop floor we support PINpoint, Plex, and various PLC integrations. We handle ERP migrations, integrations to Microsoft 365 and Power BI, and reporting layer construction.
Yes. Manufacturing clients with 24/7 production lines get on-call engineering coverage matched to production calendars, change-management windows that respect line schedules, and incident-response prioritization for shop-floor-impacting issues. Standard SLAs adjust to recognize that a non-business-hours incident on a 24/7 line is still production critical.
Yes. Industrial cybersecurity is a specialized subset of our security practice: network segmentation between IT and OT, vendor-isolated remote access with tooling such as Claroty and Tenable.ot, monitoring that does not disrupt control systems, and incident-response runbooks built around production-line uptime.
Default RTO is 4 hours for critical systems and 24 hours for non-critical systems. Faster objectives of 1 hour or 15 minutes are available for clients requiring tighter continuity, typically healthcare, financial, and manufacturing operations. Faster RTO requires hot-standby infrastructure and is priced separately from standard managed services.
Through immutability and air-gap design. Backups are written to immutable storage that cannot be encrypted or deleted by a ransomware attack, retained for the period specified in your service agreement, and replicated to a geographically separate Canadian data centre. Backup integrity is tested monthly through automated restore drills.
Related industries
Anonymous client outcomes for manufacturing & construction
Real challenges we have solved for organizations like yours. Client names are kept confidential to protect their privacy.
Hamilton precision manufacturer, 120 employees
!Challenge
Plant-floor ERP outages stopped production several times a quarter, and aging Windows servers had no documented recovery path.
✓Solution
Segmented OT from office networks, added 24/7 monitoring of the ERP server stack, and built a tested disaster-recovery runbook.
↑Result
Reduced unplanned production downtime by more than 60% and shortened server-failure recovery from hours to under 45 minutes.
GTA commercial construction firm, 8 job sites
!Challenge
Trailers and remote sites used consumer-grade Wi-Fi, exposing project files and causing constant connectivity complaints.
✓Solution
Deployed managed industrial access points, site-to-site VPN tunnels, and cloud-based file sync with device management.
↑Result
Field teams gained reliable access to drawings and budgets; IT support tickets from job sites dropped by more than half.
Ready to talk about manufacturing & construction IT?
A free assessment from our Burlington team shows exactly where the gaps are in your environment, with no obligation.
Hyper local. Hyper national.
Managed IT support across Canada, coast to coast.
Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.
13
Provinces and territories
Remote support, monitoring and security coverage anywhere in Canada.
24/7
Monitoring, every time zone
Alerting and response follow your sites, not our office hours.
1
Service desk and invoice
Multi-site businesses get one team, one stack and one bill.
