Service areas
IT support across Canada, city by city, coast to coast.
Outsource IT supports businesses in every province and territory. Our head office in Burlington, Ontario sends engineers on site across the province, and branches, remote staff and multi-site teams anywhere in Canada get the same service desk, 24/7 monitoring, cybersecurity and reporting.
Ontario cities we cover on site
Burlington
Halton Region
Outsource IT is headquartered in Burlington, so local businesses get on-site help the same business day and a 15-minute response target for critical issues.
Oakville
Halton Region
Oakville businesses get managed IT, cybersecurity, and Microsoft 365 support from a Burlington-based team roughly 15 minutes down the QEW.
Hamilton
Hamilton
Hamilton businesses get 24/7 monitored IT support, managed security, and on-site engineers from a team based next door in Burlington.
Mississauga
Peel Region
Mississauga companies get fully managed IT, cloud, and cybersecurity coverage with named Ontario technicians instead of an offshore call queue.
Toronto
Greater Toronto Area
Toronto SMBs get enterprise-grade managed IT, 24/7 monitoring, and Canadian-resident cloud management without an enterprise price tag.
Brampton
Peel Region
Brampton businesses get managed IT support, ransomware protection, and warehouse-grade network coverage from an Ontario-based team.
Vaughan
York Region
Vaughan companies get proactive managed IT, backups you can actually restore, and 24/7 escalation for after-hours failures.
Markham
York Region
Markham businesses get managed IT and cybersecurity built for technical teams, including co-managed support alongside internal IT staff.
Richmond Hill
York Region
Richmond Hill businesses get fixed-fee managed IT with 24/7 monitoring, patching, and a help desk answered by Ontario technicians.
Oshawa
Durham Region
Oshawa and Durham Region businesses get managed IT, disaster recovery, and cybersecurity coverage with remote-first response in minutes.
Milton
Halton Region
Milton businesses are a short drive from our Burlington headquarters, so they get same-day on-site support alongside 24/7 monitoring and help desk coverage.
Etobicoke
City of Toronto
Etobicoke businesses get on-site engineers from our Burlington team along the QEW corridor, plus a 24/7 help desk and managed cybersecurity.
Brantford
Brant County
Brantford businesses get managed IT support, cybersecurity, and on-site engineers dispatched from our Burlington headquarters along Highway 403.
Niagara Falls
Niagara Region
Niagara Falls businesses get managed IT support, secure guest and staff Wi-Fi, and 24/7 monitoring without hiring a full-time IT team.
St. Catharines
Niagara Region
St. Catharines and Niagara businesses get managed IT support, cloud migration, and security monitoring without needing a full-time IT hire.
Kitchener
Waterloo Region
Kitchener businesses get managed IT and cybersecurity that hold up next to the region's technical talent, including co-managed options.
Waterloo
Waterloo Region
Waterloo companies get managed IT, Microsoft 365 tenant hardening, and 24/7 monitoring from a Canadian-owned provider.
Cambridge
Waterloo Region
Cambridge manufacturers and service firms get managed IT with shop-floor network coverage and restorable backups.
Guelph
Wellington County
Guelph businesses get fixed-fee managed IT, security monitoring, and cloud management from a team that shows up on site when needed.
Barrie
Simcoe County
Barrie and Simcoe County businesses get remote-first managed IT with 24/7 monitoring and scheduled on-site visits.
Kingston
Eastern Ontario
Kingston organizations get managed IT, compliance-aware security, and cloud support delivered remotely with defined response targets.
Ottawa
Eastern Ontario
Ottawa businesses get managed IT and cybersecurity with Canadian data residency and documentation built for procurement review.
London
Southwestern Ontario
London businesses get fully managed IT support, ransomware defence, and cloud migration with predictable per-user pricing.
Windsor
Southwestern Ontario
Windsor and Essex County businesses get managed IT, cross-border-aware data handling, and 24/7 monitoring from a Canadian-owned provider.
Outside Ontario? We cover every province and territory.
60 more Canadian city pages, including every provincial and territorial capital, with the same service desk, monitoring and security stack.
Hyper local. Hyper national.
Managed IT support across Canada, coast to coast.
Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.
13
Provinces and territories
Remote support, monitoring and security coverage anywhere in Canada.
24/7
Monitoring, every time zone
Alerting and response follow your sites, not our office hours.
1
Service desk and invoice
Multi-site businesses get one team, one stack and one bill.
Ontario and the GTA
Head office coverage. Same-day on-site engineers and a 15-minute response target for critical issues.
Quebec and Atlantic Canada
Remote support and monitoring in English and French, with scheduled on-site visits for branch offices.
Prairies and the North
Time-zone aware help desk hours so western and northern sites are covered through their own business day.
Major Canadian cities and every provincial and territorial capital
Remote support, 24/7 monitoring and security coverage in these cities, with on-site work coordinated through vetted local field technicians outside Ontario. Every city below has its own local IT support page.
Saskatchewan
New Brunswick
Newfoundland and Labrador
Prince Edward Island
Northwest Territories
Nunavut
Capitals covered: Toronto, Quebec City, Victoria, Edmonton, Winnipeg, Regina, Halifax, Fredericton, St. John's, Charlottetown, Yellowknife, Iqaluit, Whitehorse, Ottawa.
Browse every Canadian city pageOne standard everywhere
The same patch baseline, endpoint protection, backup policy and reporting on every site, so a branch is never the weak link.
Canadian data residency
Microsoft 365 and backup workloads default to the Canada Central and Canada East regions, which keeps privacy and audit reviews simple.
On-site when it matters
Named engineers on site across Ontario, and vetted local field technicians dispatched for hardware work in other provinces.
Bilingual service desk
English and French support for teams with Quebec and Atlantic Canada locations.
