Prince Edward Island

Managed IT Services in Charlottetown, Prince Edward Island

Charlottetown businesses get fully managed IT support, cybersecurity, cloud and Microsoft 365 services from Outsource IT, a proudly Canadian business headquartered in Burlington, Ontario with 24/7 monitoring and a service desk that covers Prince Edward Island.

Charlottetown, Prince Edward Island business district served by Outsource IT

See how we support businesses across Prince Edward Island: remote support, 24/7 monitoring and vetted local field technicians.

See all Prince Edward Island IT support →

Who we support in Charlottetown

  • Professional services
  • Food processing
  • Tourism and hospitality

Local coverage

Small-team friendly managed IT with the same security stack our largest multi-site clients run.

Also serving Summerside.

Response targets

15-minute response target on critical issues, 24/7/365 emergency escalation, and named Canadian technicians on every ticket. No offshore script reading.

See national coverage

IT services available in Charlottetown

Every service below is delivered to Charlottetown businesses by the same service desk, security stack and reporting our head office clients get.

Managed IT Services

Proactive monitoring, unlimited help desk, patching, security, backups and strategy for Canadian businesses, run from Burlington, Ontario.

Cybersecurity & Threat Protection

Managed detection and response, 24/7 SOC monitoring, phishing defence, and identity protection for Prince Edward Island businesses.

Help Desk & Remote Support

Live-answer help desk, immediate remote support, and proactive monitoring that stops tickets before they are filed.

Managed Cloud & Infrastructure

Azure, AWS, private cloud, colocation, and managed infrastructure designed, migrated, and run by one team.

Co-Managed IT

Supplemental monitoring, tooling, specialist skills, and after-hours coverage that sits alongside your internal team.

On-Demand IT

Time and materials support, project help, and 24/7 emergency response for businesses not ready for a full plan.

Microsoft 365 & Azure

Licensing, migration, tenant security, and day-to-day management across Microsoft 365, Azure, and Dynamics 365.

Employee Security & Software Training

Security awareness, phishing prevention, Copilot workshops, and practical software training led by working engineers.

AI Integrations & Accelerator

AI readiness assessments, Microsoft Copilot rollout, custom integrations, and a structured accelerator program.

Backup & Disaster Recovery

Restorable backups, defined recovery objectives, cloud failover, and a continuity plan your team can follow.

Hardware Procurement & Devices

Vendor-neutral procurement, deployment, lifecycle tracking, and flexible hardware-as-a-service options.

Compliance & Risk Management

PIPEDA, PHIPA, PCI DSS, HIPAA, and SOC 2 readiness with a GRC framework built for Prince Edward Island businesses.

Infrastructure & Network Management

Network design, server and storage solutions, structured projects, migrations, and ongoing infrastructure management.

Endpoint Management & User Support

Patch management, RMM, mobile device management, asset tracking, and responsive support for every endpoint.

Virtual CIO & Technology Strategy

A vCIO who owns your technology roadmap, budget, vendor strategy, and quarterly business reviews.

Business VoIP & Comms

Hosted cloud VoIP, unified communications and Microsoft Teams calling, installed and managed by our Burlington team.

Charlottetown IT support questions

Do you provide on-site IT support in Charlottetown?

Yes. Day-to-day support is remote, and when hardware needs hands we dispatch vetted local field technicians in Charlottetown, coordinated and supervised by your named Outsource IT engineer in Burlington, Ontario.

How much do managed IT services cost in Charlottetown?

Outsource IT plans range from $40 to $309 per user per month across co-managed and fully managed engagements. Most Canadian SMBs on fully managed IT land between $130 and $250 per user per month; co-managed plans typically run $80 to $150. A free assessment produces a fixed quote.

How fast do you respond to Charlottetown support requests?

We target a 15-minute response for critical issues, with 24/7/365 emergency escalation. Routine tickets are picked up by named Canadian technicians during Prince Edward Island business hours.

More answers are in our Canadian IT answer hub, or score your setup with the free IT health check.

Get IT help in Charlottetown

Send us a note and a named Canadian engineer replies within one business day with next steps and a firm price. Prefer to talk now? Call 1-800-759-0786.

Organizations we support

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Testimonials

Don't just take our word for it.

  • We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
    Canadian Business MachinesFull service designer and precision metal fabricator.
  • Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
    Hamilton Family Health TeamOntario's largest Family Health Team with over 150 doctors
  • Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
    CICCCollege of Immigration and Citizenship Consultants

Technology partners we build on

Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.

  • Microsoft partner logo
  • Cisco partner logo
  • Fortinet partner logo
  • Barracuda partner logo
  • Dell Technologies partner logo
  • HP partner logo
  • Hewlett Packard Enterprise partner logo
  • Lenovo partner logo
  • VMware partner logo
  • Google partner logo
  • Eaton partner logo
  • 3CX partner logo