Cloud & Infrastructure

Get full value from your Microsoft investment.

Microsoft 365 & Azure inBurlington, Oakville, Hamilton, Mississauga, Toronto, Brampton, Vaughan, Markham, Ontario

Microsoft 365 support BurlingtonAzure services OntarioMicrosoft 365 migration GTAMicrosoft CSP partner Canada

As certified Microsoft professionals we handle the whole Microsoft cloud lifecycle: licensing and NCE term management, migration, tenant security hardening, governance for Teams and SharePoint, and ongoing support. You get one Canadian point of contact for licences, admin, and escalation instead of a portal and a global support queue.

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Years supporting Ontario businesses

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Monitoring from our Burlington NOC

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Cities covered across Southern Ontario

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Capabilities in microsoft 365 & azure

What Outsource IT delivers

Licensing, migration, tenant security, and day-to-day management across Microsoft 365, Azure, and Dynamics 365.

01

Microsoft 365 licensing and administration

Licence audits that usually find seats nobody uses, NCE term planning, and tenant administration handled for you, with a single monthly invoice in Canadian dollars.

02

Migration to Microsoft 365

Email, file, and collaboration migrations planned to keep permissions, history, and shared mailboxes intact, with cutovers scheduled so staff arrive to a working inbox.

03

Microsoft Azure services

Azure design, deployment, and management for virtual machines, backup, identity, and hybrid connectivity, right-sized and reviewed for cost.

04

Microsoft 365 security

Conditional access, MFA, Defender policies, data loss prevention, retention, and audit logging configured to a documented baseline rather than defaults.

05

SharePoint, Teams, and Dynamics 365

Structure, permissions, and governance so shared files are findable and secure, plus practical enablement so your team uses what you already pay for.

What changes for your business

  • Licence spend cut by removing unused and over-tiered seats
  • A hardened tenant that survives an insurer's questionnaire
  • Migrations completed without lost mail or broken permissions
  • One Canadian partner for licences, support, and strategy

Questions we get asked

12 answers covering microsoft 365 & azure, pricing, response times, and compliance.

Yes. We act as your Microsoft partner, manage licences under the New Commerce Experience, audit for unused seats, and bill in Canadian dollars with support included rather than routing you to a global queue.

Yes. Default tenants are not secure. We apply MFA, conditional access, Defender policies, external sharing controls, retention, and audit logging to a documented baseline and review it as Microsoft changes the platform.

Business Premium is the right baseline for most Ontario SMBs because it adds Entra ID P1 conditional access, Intune device management, Defender for Office 365, and Azure Information Protection. Standard covers apps and email only and leaves your identity and device security to third-party tools.

Not the way most people assume. Microsoft protects the platform; your data is your responsibility under the shared-responsibility model. Retention for deleted mailboxes, SharePoint content, and Teams data is limited. We add third-party backup with long-term, immutable retention for Exchange, SharePoint, OneDrive, and Teams.

Yes. We run mailbox, file, and Teams migrations with a pilot group first, then a cutover on a weekend or evening. Mail flow, calendars, shared mailboxes, and permissions are validated before we retire the old platform.

Multi-factor authentication for everyone, conditional access policies by location and device, legacy authentication disabled, mailbox-rule and impersonation alerting, privileged-role review, and monitoring of sign-in risk events in our SOC.

It depends on your existing stack and compliance needs. Microsoft 365 is the better fit for Windows-heavy SMBs, regulated industries such as healthcare and financial services, and clients planning to use Copilot. Google Workspace is competitive for SMBs already on Chrome and Android and for tight-budget startups. We migrate in both directions and have no platform preference.

Yes. Our Azure practice covers landing-zone design, subscription governance, cost management where we typically reduce Azure spend 15 to 30 percent on a first engagement, security baseline with Defender for Cloud, backup, and disaster recovery runbooks. Azure-only clients can engage on a project basis or as a managed service.

Yes. Standard Microsoft 365 hardening includes MFA on every account, conditional access policies that block legacy authentication and require compliant devices, Defender for Office 365 for phishing and malware, Defender for Cloud Apps, and a documented incident-response runbook for compromised accounts. This is included in our managed Microsoft 365 service, not sold as an add-on.

Most SMB migrations finish in 2 to 8 weeks. A 25-user single-site migration from Google Workspace or on-prem Exchange typically takes 3 weeks. A 200-user multi-site migration with SharePoint and Teams rollout typically takes 6 to 8 weeks. Migration includes mailbox cutover, OneDrive data move, MFA enforcement, conditional access policies, and user training.

Copilot licensing is roughly $40 CAD per user per month on top of an existing Microsoft 365 E3 or E5 plan, billed by Microsoft. Our Copilot deployment service covers tenant readiness assessment, data governance setup so Copilot can only reach intended files, user training, and use-case rollout over 6 to 12 weeks. Most clients see measurable ROI within 90 days.

Yes, with the right governance. Microsoft Copilot for Microsoft 365 respects existing permissions and can only reach data the user can already reach. The real risk is over-permissioned files, for example HR documents accidentally shared org-wide. Our Copilot readiness assessment finds and remediates those before deployment, and public AI tools are restricted inside managed environments.

Read all 60 answers in our knowledge hub

Let's talk about microsoft 365 & azure.

A free audit from our Burlington team shows exactly where the gaps are, with no obligation.

Book your audit

Hyper local. Hyper national.

Managed IT support across Canada, coast to coast.

Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.

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Provinces and territories

Remote support, monitoring and security coverage anywhere in Canada.

24/7

Monitoring, every time zone

Alerting and response follow your sites, not our office hours.

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Service desk and invoice

Multi-site businesses get one team, one stack and one bill.

Testimonials

Don't just take our word for it.

  • We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
    Canadian Business MachinesFull service designer and precision metal fabricator.
  • Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
    Hamilton Family Health TeamOntario's largest Family Health Team with over 150 doctors
  • Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
    CICCCollege of Immigration and Citizenship Consultants

Technology partners we build on

Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.

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