Executive IT leadership without the executive salary.

A vCIO owns technology strategy: quarterly business reviews, a three-year roadmap, IT budgeting, risk and compliance oversight, and vendor strategy. Outsource IT includes vCIO involvement in managed agreements rather than selling it as an upsell.

Yes, and that is a typical size for it. At 40 staff the technology spend is large enough that unplanned purchases and duplicate tools cost real money, but too small to justify a full-time CIO salary.

Your vCIO owns the technology roadmap: budget planning, risk register, standards, vendor management, compliance posture, and quarterly business reviews that connect IT spend to business outcomes rather than ticket counts.

Quarterly for most clients, monthly for regulated or fast-growing organizations, and ad hoc for acquisitions, audits, or major system decisions. Every review produces a written action list with owners and dates.

Yes. We produce a rolling three-year plan covering hardware refresh cycles, licensing, security investment, project work, and expected run-rate changes, so capital requests reach your board without surprises.

Yes. We run requirements gathering, vendor shortlisting, security and integration review, and contract scrutiny, then manage the implementation so the new system fits your environment instead of fighting it.

A vCIO is a fractional Chief Information Officer, typically 4 to 16 hours per month, who owns your technology roadmap, budget planning, vendor evaluations, security posture, and business-aligned IT strategy. Unlike a full-time CIO, which costs $180k to $350k per year in Canada, a vCIO scales to the actual size of the engagement. Our vCIOs hold CISSP, MCSE, or equivalent certifications.

A monthly strategic review and ongoing roadmap updates. Standard monthly deliverables include a strategy session with leadership, updates to the 12-month technology roadmap, budget tracking, vendor scorecards, security posture review, and project status across all in-flight initiatives. Annual deliverables include the budget proposal, a full risk assessment, and a refreshed 3-year roadmap.

Managed IT runs the day to day, the vCIO sets the direction. Managed IT covers help desk, patching, monitoring, and incident response, which is operational. A vCIO covers strategy, planning, budgeting, vendor decisions, and business alignment, which is directional. Most clients use both: managed IT for operations plus 4 to 8 vCIO hours per month.

When IT spend reaches roughly $100k per year, or when a single IT incident could cost the business material revenue or compliance penalties. Trigger events include planned growth of 40 percent or more headcount in 12 months, M&A activity, regulatory audits such as SOC 2, ISO 27001, or PHIPA, major platform migrations, or the aftermath of a security incident.

A 90-day program that moves an SMB from wanting to use AI to measured business outcomes. Phase 1, weeks 1 to 3, is use-case discovery and prioritization. Phase 2, weeks 4 to 9, is pilot deployment of the two highest-ROI use cases. Phase 3, weeks 10 to 13, is production rollout and ROI measurement. Suitable for 25 to 500 employee businesses on Microsoft 365.

Documented studies show 25 to 40 percent time savings on email triage, meeting summaries, and first-draft document creation. We measure actual ROI per client across three metrics: hours saved per user, error-rate change on Copilot-assisted work, and adoption percentage. Most clients hit measurable positive ROI within 90 days when the rollout is paired with proper training.