Evolving cyber threats
Protecting financial data and client personally identifiable information from targeted, well-funded attackers.
Industry expertise
Financial & Insurance IT inBurlington, Oakville, Hamilton, Mississauga, Toronto, Brampton, Vaughan, Markham, Ontario
Outsource IT delivers expert IT support, robust cybersecurity, and strategic technology solutions for Ontario's financial and insurance institutions, backed by over 15 years of sector expertise.
Meet shifting customer expectations, mitigate risk, and improve operational efficiency. We help you use digital technology to compete while keeping regulators, auditors, and insurers satisfied.
These are the issues financial & insurance organizations bring to us most often. Each one needs a partner with sector experience, not generic IT support.
Protecting financial data and client personally identifiable information from targeted, well-funded attackers.
Adhering to PIPEDA, AML obligations, OSFI guidance where applicable, and carrier or regulator audit requirements.
Delivering digital service, mobile access, and online tools without opening new avenues of risk.
Securely managing large volumes of client data and using it for insight, risk management, and personalized service.
Ensuring high availability for transactions, quoting, claims, and client service at period end and renewal peaks.
Managing portal access, secure file exchange, and vendor risk across a long list of external systems.
The IT solution for your operations
Security, compliance, and continuity for Ontario brokerages, advisors, accounting firms, and insurers.
6 answers covering security, compliance, pricing, and response times for financial & insurance.
Yes. We support PIPEDA-regulated firms including insurance brokers, financial planners, and accounting practices, along with OSC-registered investment advisors. Compliance work covers data classification, client information protection, books-and-records retention of seven years or more, breach response, and audit documentation. Modern Specialty Insurance is a representative client.
Yes. SOC 2 Type II readiness for a 20 to 50 user financial services firm typically takes 9 to 12 months from kickoff to first attestation. We own the IT operations side: controls implementation, evidence collection, documentation, and audit liaison. We work with Canadian audit firms selected on Type II track record.
Caseware, CCH iFirm, ProFile, Sage, QuickBooks, Xero, and Karbon are common in our client base. For wealth advisors we support Croesus, Univeris, and Conquest Planning. Practice integrations such as CRA e-file and document portals including CCH Portal and OnePass are within scope of standard support.
Canadian data residency by default. Workloads on managed Microsoft 365 use the Canada Central and Canada East datacentres, and backups stay in Canada. Where a US-based SaaS tool is required, we document the data classification and transfer mechanism explicitly so it satisfies financial-services audit requirements.
Yes. Our MDR stack combines EDR on every endpoint, 24/7 SOC monitoring, network traffic analysis, and threat hunting performed by Canadian-based analysts. Critical alerts are triaged within 15 minutes and suspected compromises trigger immediate isolation. We provide post-incident forensic reports for compliance documentation under PHIPA, PIPEDA, and Law Society requirements.
Through layered defence. Our ransomware protection combines email filtering that blocks the overwhelming majority of malicious attachments, endpoint EDR with behavioural detection, immutable offsite backups, least-privilege access controls, and quarterly security awareness training. In a ransomware event, our incident-response plan restores critical systems within the recovery time objectives defined in your service agreement.
Real challenges we have solved for organizations like yours. Client names are kept confidential to protect their privacy.
Ontario insurance brokerage, 60 staff
A failed audit flagged weak access controls, missing MFA, and no evidence of regular backup testing for client data.
Deployed conditional access and MFA, documented cyber insurance controls, and implemented automated backup verification and reporting.
Brokerage passed its follow-up audit and renewed cyber coverage at a lower premium tier within the same year.
Wealth management practice, 12 advisors
Client files were stored across personal drives and USB keys, making compliance with PIPEDA and carrier requirements impossible to prove.
Centralized client data in a governed SharePoint environment with encryption, retention policies, and role-based access.
Compliance evidence is now produced in minutes instead of days; advisors can securely access files from any registered device.
A free assessment from our Burlington team shows exactly where the gaps are in your environment, with no obligation.
Hyper local. Hyper national.
Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.
13
Provinces and territories
Remote support, monitoring and security coverage anywhere in Canada.
24/7
Monitoring, every time zone
Alerting and response follow your sites, not our office hours.
1
Service desk and invoice
Multi-site businesses get one team, one stack and one bill.
Testimonials
We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.
