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Outsource IT logo - MSP in Burlington Ontario

Healthcare & Pharmaceutical

Focus on patient care, we'll handle your healthcare IT challenges.

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About us
Outsource IT delivers expert IT support, cybersecurity, and compliance solutions tailored for medical practices, pharmacies, family health teams, and pharmaceutical organizations across Ontario.


Navigate complex EMR systems, ensure PHIPA/PIPEDA compliance, and maintain robust data security with our 15+ years of specialized healthcare technology expertise. We help you leverage technology to improve patient outcomes and streamline operations.

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Outsource IT Computing - industries - healthcare and pharmaceutical

Navigating the complex demands of healthcare & pharmaceutical IT.

These unique challenges require more than general IT support; they demand a partner with deep industry experience and tailored solutions. That’s where Outsource IT comes in.
  • EMR/EHR & Pharmacy System Complexity: Managing, integrating, and ensuring reliable performance of critical systems like AbelMED, Accuro, OSCAR, PS Suite, PointClickCare, Kroll, etc. 

  • Stringent Data Security & Privacy: Protecting sensitive patient health information (PHI) and complying with PHIPA, PIPEDA, and other data protection mandates. 

  • Maintaining System Uptime & Reliability: Ensuring critical systems are always available for patient care, diagnostics, and dispensing. 

  • Interoperability Challenges: Integrating disparate systems within a practice, group, or with external entities like hospitals. 

  • Cybersecurity Threats: Protecting against ransomware and other attacks targeting valuable healthcare data. 
the IT solution for YOUR OPERATIONs

Comprehensive IT services to support your mission-critical operations.

Outsource IT offers a suite of managed IT services, cybersecurity solutions, and IT consulting specifically designed to meet the rigorous demands of the healthcare and pharmaceutical sectors. We help you focus on patient care and innovation, while we manage your technology proactively.
All services
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Managed IT Services
Proactive management and support for your entire IT environment, ensuring stability and peak performance for ultimate peace of mind.
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Help Desk and Remote IT Support Services
Fast, effective, and friendly IT assistance to minimize downtime, boost employee productivity, and provide peace of mind through reliable remote and on-site support.
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Managed Cybersecurity and Threat Protection
A multi-layered security strategy with advanced tools and 24/7 monitoring to protect your valuable data and assets from the full spectrum of evolving cyber threats.
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Co-Managed IT Services
A strategic partnership to amplify your internal IT team, filling skill gaps and freeing them to focus on high-value initiatives.
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Managed Cloud Services
Expert guidance to design, migrate, manage, and optimize diverse cloud (Azure, AWS, Google) and on-premise infrastructure for agility, scalability, and security.
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IT Infrastructure and Network Management
Strategic consulting and expert project execution to build, optimize, and manage your core technology backbone for a reliable, secure, and future-ready IT environment.
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THE RIGHT SOLUTIONS FOR YOUR UNIQUE NEEDS

Partnering with you for optimal healthcare technology performance. 

We follow a structured process to ensure our technology solutions align perfectly with the high standards and unique operational needs of your organization.
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Assessment & compliance review

We start by understanding your unique needs, your existing systems, patient care workflows, and compliance requirements (PHIPA/PIPEDA). 

Get a tailored solution design

We develop a customized IT strategy and service plan that addresses your challenges.

Seamless implementation & liaison

Our team manages implementations and migrations, working with your EMR and other technology vendors to ensure smooth transitions.

Proactive management & support

We provide ongoing proactive IT management at a predictable fixed cost and responsive support (24/7 if part of the plan) to ensure your systems are reliable and your staff can focus on patient care. 
healthcare and pharmaceutical industry expertise

Deep industry expertise, dedicated to your success.

Our combination of industry insight, technical expertise, and a client-centric approach makes us the ideal IT partner for organizations that require excellence.

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  • 15+ Years of Healthcare IT Expertise: Proven experience supporting medical practices, large health organizations, pharmacies, and long-term care. 

  • EMR & Pharmacy System Proficiency: We work with and 
support most leading EMR and pharmacy vendors. 

  • Ontario Medical Association (OMA) Verified IT Partner: Recognized by the OMA for providing tailored IT solutions to members. 

  • Focus on PHIPA/PIPEDA Compliance: Deep understanding of Canadian healthcare data privacy and security regulations. 

  • Advanced IT Talent: Our knowledgeable IT professionals become your virtual IT department. 

  • Scalable Solutions: Experience supporting groups from 3 to 
300+ users. 
Real-world results

Our clients have great things to say

“We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.”
Canadian Busines Machines
Full service designer and precision metal fabricator.
"Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider."
Hamilton Family Health Team
Ontario’s largest Family Health Team with over 150 doctors
"Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC."
CICC
College of Immigration and Citizenship Consultants

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Outsource IT logo - MSP in Burlington Ontario
A reliable Canadian IT company you can trust.
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