Eastern Ontario
Ottawa businesses get managed IT and cybersecurity with Canadian data residency and documentation built for procurement review.
Ottawa clients are supported remotely from our Burlington office, with scheduled on-site visits for planned projects. Our Ottawa work covers the Kanata North technology park, downtown offices near Parliament Hill and the Glebe, the Byward Market, Hunt Club and Ottawa South, Orleans, and organizations with staff on both sides of the river in Gatineau.
Ottawa's business community includes technology and telecom firms, government contractors, associations and nonprofits, consulting practices and professional services. Many handle sensitive information or work under contract security requirements, so we emphasise identity security, device encryption, audit logging and documented controls. Bilingual teams can work with our service desk in English or French, and our 24/7 monitoring and security operations cover Ottawa sites exactly as they cover our Ontario head office clients.
Our Ottawa coverage also extends to Kanata, Nepean, Orleans, Gatineau border. The sectors we support most often here are government suppliers, associations and non-profits, technology. Ottawa clients frequently need security questionnaires answered, and we supply the technical evidence directly.
For associations and non-profits teams around Downtown Ottawa and the Glebe, onboarding begins with an audit of the systems that matter most to that kind of business, then a written plan. Every visit to Kanata North technology park or Byward Market is logged against the same ticket history your named engineer reviews before arriving.
Ottawa is about five hours from Burlington, so day-to-day support is remote and on-site work is scheduled in advance.
Ottawa clients frequently need security questionnaires answered, and we supply the technical evidence directly.
Also serving Kanata, Nepean, Orleans, Gatineau border.
Ottawa is about five hours from Burlington, so day-to-day support is remote and on-site work is scheduled in advance. Critical tickets still get a 15-minute remote response target.
See national coverageThe services Ottawa clients in government suppliers and associations and non-profits ask for most, delivered by the same service desk and security stack.
Proactive monitoring, unlimited help desk, patching, security, backups and strategy for Canadian businesses, run from Burlington, Ontario.
A vCIO who owns your technology roadmap, budget, vendor strategy, and quarterly business reviews.
Supplemental monitoring, tooling, specialist skills, and after-hours coverage that sits alongside your internal team.
Azure, AWS, private cloud, colocation, and managed infrastructure designed, migrated, and run by one team.
AI readiness assessments, Microsoft Copilot rollout, custom integrations, and a structured accelerator program.
Hosted cloud VoIP, unified communications and Microsoft Teams calling, installed and managed by our Burlington team.
Yes. Ottawa is about five hours from Burlington, so day-to-day support is remote and on-site work is scheduled in advance. Remote fixes start within minutes for anything that does not need hands on hardware.
Plans run $40 to $309 per user per month. Ottawa government suppliers clients on fully managed plans usually land between $130 and $250, and a free audit produces a fixed quote.
Day-to-day support for Ottawa is remote. On-site visits are scheduled in advance for planned projects, upgrades and audits.
Yes. We support Ottawa contractors, associations and nonprofits with identity security, encryption, audit logging and documented controls.
Yes. Our service desk can support Ottawa staff in English or French.
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Testimonials
We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.
