Do you provide on-site IT support in Markham?
Yes. Typically 60 to 75 minutes via the 407, with remote-first support and scheduled visits. Remote fixes start within minutes for anything that does not need hands on hardware.
York Region
Markham businesses get managed IT and cybersecurity built for technical teams, including co-managed support alongside internal IT staff.

Markham is one of Canada's largest technology clusters, and our support reaches it from Burlington along the 407. Businesses there concentrate in Markham Centre, the Highway 7 and Woodbine Avenue corridors, the Allstate Parkway and Cochrane Drive office parks, and the industrial area around Denison and Steeles.
Markham clients tend to be technically confident: software and hardware companies, engineering firms, electronics distributors and professional services that already run modern tools. What they want from a managed provider is depth, not hand-holding: 24/7 security monitoring, managed detection and response, identity and access governance, and documented controls that help them pass customer security questionnaires. Remote resolution handles most requests, and on-site visits are scheduled in blocks for network changes, hardware refreshes and audits.
Our Markham coverage also extends to Unionville, Milliken, Cornell, Buttonville. The sectors we support most often here are technology and software, engineering, professional services. Markham clients often already have internal IT, so our co-managed model and Tier 3 escalation get used most here.
For engineering teams around Woodbine Avenue tech corridor, onboarding begins with an audit of the systems that matter most to that kind of business, then a written plan. Every visit to Markham Centre and Highway 7 or Unionville is logged against the same ticket history your named engineer reviews before arriving.
Typically 60 to 75 minutes via the 407, with remote-first support and scheduled visits.
Markham clients often already have internal IT, so our co-managed model and Tier 3 escalation get used most here.
Also serving Unionville, Milliken, Cornell, Buttonville.
Typically 60 to 75 minutes via the 407, with remote-first support and scheduled visits. Critical tickets still get a 15-minute remote response target.
See national coverageThe services Markham clients in technology and software and engineering ask for most, delivered by the same service desk and security stack.
Proactive monitoring, unlimited help desk, patching, security, backups and strategy for Canadian businesses, run from Burlington, Ontario.
Azure, AWS, private cloud, colocation, and managed infrastructure designed, migrated, and run by one team.
AI readiness assessments, Microsoft Copilot rollout, custom integrations, and a structured accelerator program.
Supplemental monitoring, tooling, specialist skills, and after-hours coverage that sits alongside your internal team.
Licensing, migration, tenant security, and day-to-day management across Microsoft 365, Azure, and Dynamics 365.
Managed detection and response, 24/7 SOC monitoring, phishing defence, and identity protection for Ontario businesses.
Yes. Typically 60 to 75 minutes via the 407, with remote-first support and scheduled visits. Remote fixes start within minutes for anything that does not need hands on hardware.
Plans run $40 to $309 per user per month. Markham technology and software clients on fully managed plans usually land between $130 and $250, and a free audit produces a fixed quote.
Yes. We provide 24/7 security monitoring, managed detection and response, and co-managed IT for Markham technology and engineering firms.
Yes. We document your controls, enforce policies in Microsoft 365, and provide the evidence customers ask for during vendor security reviews.
Most issues are fixed remotely. On-site work in Markham is scheduled in planned blocks, with same-day dispatch for critical outages.
More answers are in our Canadian IT answer hub, or score your setup with the free IT health check.
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Testimonials
We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.
