Eastern Ontario
Kingston organizations get managed IT, compliance-aware security, and cloud support delivered remotely with defined response targets.
Kingston clients are supported remotely from Burlington, with scheduled visits for planned work. Our Kingston coverage includes downtown Princess Street, the Gardiners Road commercial corridor, Cataraqui Woods along the 401, the area around Queen's University and the industrial lands in Kingston East.
Kingston's economy centres on healthcare, education and research, public sector and defence-related employers, and a solid base of manufacturing, tourism and professional services. Clinics and research groups need privacy-focused security and reliable access to clinical or research systems; professional offices want simple, secure Microsoft 365 and dependable backups. Because Kingston is further from our head office, we design for remote management first, with 24/7 monitoring, cloud services and spare hardware on site.
Our Kingston coverage also extends to Napanee, Gananoque, Amherstview, Brockville. The sectors we support most often here are public sector and education, healthcare, professional services. Public-sector adjacent clients here need documented controls, so we build the evidence trail as we go.
For healthcare teams around Gardiners Road commercial corridor, onboarding begins with an audit of the systems that matter most to that kind of business, then a written plan. Every visit to Downtown Kingston and Princess Street or Cataraqui Woods and Highway 401 is logged against the same ticket history your named engineer reviews before arriving.
Kingston is about three hours from Burlington, so day-to-day support is remote and on-site work is scheduled in advance.
Public-sector adjacent clients here need documented controls, so we build the evidence trail as we go.
Also serving Napanee, Gananoque, Amherstview, Brockville.
Kingston is about three hours from Burlington, so day-to-day support is remote and on-site work is scheduled in advance. Critical tickets still get a 15-minute remote response target.
See national coverageThe services Kingston clients in public sector and education and healthcare ask for most, delivered by the same service desk and security stack.
Proactive monitoring, unlimited help desk, patching, security, backups and strategy for Canadian businesses, run from Burlington, Ontario.
Azure, AWS, private cloud, colocation, and managed infrastructure designed, migrated, and run by one team.
AI readiness assessments, Microsoft Copilot rollout, custom integrations, and a structured accelerator program.
Supplemental monitoring, tooling, specialist skills, and after-hours coverage that sits alongside your internal team.
A vCIO who owns your technology roadmap, budget, vendor strategy, and quarterly business reviews.
PIPEDA, PHIPA, PCI DSS, HIPAA, and SOC 2 readiness with a GRC framework built for Ontario businesses.
Yes. Kingston is about three hours from Burlington, so day-to-day support is remote and on-site work is scheduled in advance. Remote fixes start within minutes for anything that does not need hands on hardware.
Plans run $40 to $309 per user per month. Kingston public sector and education clients on fully managed plans usually land between $130 and $250, and a free audit produces a fixed quote.
Day-to-day support for Kingston is remote, and on-site visits are scheduled in advance for upgrades, installs and audits.
Yes. We provide privacy-focused security, encrypted devices and monitored backups for Kingston clinics and research groups.
We stage spare equipment on site where it makes sense and arrange local dispatch for critical outages that cannot be fixed remotely.
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Testimonials
We were introduced to Outsource IT at a time when we were interested in improving our IT infrastructure and associated services. In working with Outsource IT; they have rebuilt our confidence in third party IT administration. As CBM grows, we know we are in good hands as we focus on serving our clients.
Over the past 8 years, we have received exceptional service from Outsource IT. Their attention to our needs has been prompt and thorough and we are pleased to have them as our ongoing IT service provider.
Outsource IT has brought critical thinking, support and value to our Organization. Their attention to detail and strategic approach leverages I.T. operations to meet today's industry standards. Being EXCEPTIONAL is exactly what Outsource IT has brought to CICC.
Certified expertise across the platforms that run Canadian business, from Microsoft and Cisco to Fortinet, Dell and HPE.
