Healthcare
Hamilton Family Health Team
Hamilton, Ontario
One of Ontario's largest family health teams, delivering primary care through physicians and interprofessional staff across many Hamilton sites.
About Hamilton Family Health Team
Hamilton Family Health Team brings together family physicians, nurses, pharmacists, social workers and other clinicians to provide primary care to patients throughout Hamilton from a network of clinic locations.
Multi site primary care carries some of the strictest privacy and availability requirements in the province: clinicians need records instantly, and every access has to be controlled and auditable.
What healthcare organizations need from IT
- Electronic medical record access that is fast at every clinic site
- PHIPA aligned access controls, encryption and audit logging
- Fast onboarding and offboarding as clinical staff and learners rotate
- Security awareness training to reduce phishing risk across a large staff base
Services that apply
Cybersecurity & Threat Protection
Managed detection and response, 24/7 SOC monitoring, phishing defence, and identity protection for Ontario businesses.
Employee Security & Software Training
Security awareness, phishing prevention, Copilot workshops, and practical software training led by working engineers.
Compliance & Risk Management
PIPEDA, PHIPA, PCI DSS, HIPAA, and SOC 2 readiness with a GRC framework built for Ontario businesses.
Endpoint Management & User Support
Patch management, RMM, mobile device management, asset tracking, and responsive support for every endpoint.
Run a business like this one?
Tell us what is slowing your team down. A named Canadian engineer will reply within one business day with a plan and a firm price.
Other clients
Hyper local. Hyper national.
Managed IT support across Canada, coast to coast.
Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.
13
Provinces and territories
Remote support, monitoring and security coverage anywhere in Canada.
24/7
Monitoring, every time zone
Alerting and response follow your sites, not our office hours.
1
Service desk and invoice
Multi-site businesses get one team, one stack and one bill.
